Lord
Henry Enterprises, Inc. provides a 30-day, no questions asked, money
back guarantee on all products and services purchased, except special
order items, special order items will be charged a 20% restocking
fee, these special order items include but are not limited to security
mirrors, safety mirrors and convex mirrors.
If for any reason you are not satisfied with your purchase, simply
notify us by e-mail
[ sales@LordHenry.com
] or phone and we will immediately issue a Return Material Authorization
Number. No restocking fee is charged if the items are returned in
perfect condition. All items listed as "ALL SALES FINAL" will
not be accepted if returned and no credit will be issued. Shipping
charges are not refundable unless the return is due to our error.
The following terms must be met by you.
- Return
the merchandise to us within 30 days of your original receipt
of the order.
- The
products must be returned in new, resalable condition.
- You
must include all packaging materials.
- Packaging
materials must not be torn or damaged.
- All
manuals and warranty registration cards must be unmarked.
- Any
programming MUST be reset back to factory default.
- You
must pay any return shipping expense.
- Display
the RMA # prominently on the outside of the box to avoid delays
to your refund.
Upon
receipt of the returned merchandise in good order in accordance
with the above and within 30 days of original delivery, we will
issue credit to your charge account. You may elect to receive store
credit towards another purchase or to simply receive a refund.
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